Refund

At Street Culture Co, we value your trust and satisfaction. If you need a refund, we’re here to help.

1. Eligibility for Refunds

• Refund requests must be made within 14 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition as received.

• Some items are non-refundable (see below).

2. How to Request a Refund

1. Contact Us – Email us with your order details and reason for the refund.

2. Return Approval – If approved, we’ll provide return instructions.

3. Return Shipping

• Customers are responsible for return shipping costs unless otherwise stated.

• We recommend using a trackable shipping service to ensure we receive your return.

4. Refund Processing

• Once we receive and inspect the item, we’ll notify you of the approval.

• If approved, a refund will be issued to your original payment method within 5 working days.

5. Non-Refundable Items

• Final Sale or Non-Returnable items.

• Personalized or custom-made products.

• Perishable goods or digital downloads.

6. Late or Missing Refunds

If you haven’t received your refund within 5 working days, check with your bank or payment provider. If there’s still an issue, contact us for assistance.

7. Contact Us

For any refund inquiries, email us—we’re happy to help!